Another Great Job!!
Once again Jerry came to the rescue!! Solving an issue between my spa motor and heaterI'd turn the system on but it would start and then stop every few seconds. He figured it out and we are lovin' soaking in the hot tub looking at the stars again!!
Quick Response, Honest Service
I called this company, blindly, based on Kudzu reviews. To my relief it was a positive experience that has cured my pool ailments. The response time was quick from inital call and even a return trip. I never felt pressured into buying/repairing anything not necessary. It's hard to find reliable & honest service - but I believe this company is it. I have the number in my Contacts List now :) Thanks, Jerry, for a painless repair and look forward to future business - shall the need arise.
We couldn't keep our pool blue this past month, so we called AZ's Best. They had same day service in our area and had our pool back to crystal clear in 2 days. Chad was friendly and the prices were reasonable. He helped explain what the problem was and why the water was difficult to keep in balance this summer. Next time we have an issue they will be our first call.
Honest, Reliable, Affordable
I've used this company for a couple of years now and have never been disappointed in the service or the cost. I highly recommend them!
I had high hopes for great service based on the reviews, but this company was a no show and no call. An appointment was made that was the last I heard from them, I called back to give them the information concerning the type of motor my pool had, left a message, no response, I called when they did not show up, no response, left yet another message, no response, no call. Not someone I would give try to use again. Maybe they have been good in the past not now.
AZ's Best Pool Service & Repair, LLC. Response to the afformentioned review:
After Speaking with this customer about her pool motor issues, she was supposed to call back with her motor information. This was in an effort to expedite the repair process. We never received that call/message. It may have been confusing since there is also another company AZ Pool Care and Repair she may have gotten us confused with, and left them a message. We never received that message. On the day of the service call We had set an appointment between 10 AM - 12 PM. I personally showed up at this customer's address and there was no answer. After ringing the door bell several times and knocking I attempted to call the customer and there was no answer. Finaly I left a card on the customer's front door. She finally called around 2 PM and was less than pleased that I would not be able to make it back out that day , as I had other appointments to keep. She then went on to accuse me of never showing up at her home. Since we have GPS tracking units in all of our trucks, I offered to send her an e-mail of the report saying that we were at her house for 20 minutes. She declined, and said she would find someone else. At AZ's Best Pool Servie & Repair, LLC. we strive to provide the highest level of customer service. Our firm commitment to that is the most important aspect of our business. Hopefully this customer did have a good experience with another company in the Valley. If there is anything we can do for her to mend any hard feelings towards our organization, I welcome her to contact us. Jerry Theobald-Owner
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This month's special:
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